Privacy

Thank you for your interest in our online shop. The protection of your privacy is very important to us. Below we inform you in you in detail about how we handle your data.

1. access data and hosting

You can visit our website without providing any personal information. personal details. Each time you access a website, the web server only automatically automatically saves a so-called server log file, which contains, for example, the name of the name of the requested file, your IP address, date and time of the request, the amount of data transferred and the requesting provider (access data). and documents the retrieval.

This access data is exclusively for the purpose of ensuring trouble-free operation of the site and operation of the site and the improvement of our services. In accordance with Art. 6 Para. 1 S. 1 lit. f DSGVO, this serves to protect our privacy. legitimate interests in a correct presentation of our offer, which outweigh our own in the correct presentation of our offer. All access data will be deleted at the latest seven days after the end of your visit to our website.

Hosting services provided by a third party provider

As part of processing on our behalf, a third-party provider provides hosting and website presentation services for us. This serves to protect our legitimate interests in the correct presentation of our offer, which are outweighed by a balancing of interests. All data collected in the course of using this website or in forms provided for this purpose in the online shop as described below are processed on its servers. Processing on other servers only takes place within the framework explained here.

This service provider is located within a country of the European Union or the European Economic Area.

2. data collection and use for contract processing and when opening a customer account

We collect personal data if you voluntarily provide it to us in the context of your order, when contacting us (e.g. via contact form or e-mail) or when opening a customer account. Mandatory fields are marked as such because in these cases we absolutely need the data to process the contract, or to process your contact or open a customer account, and you cannot complete the order and/or open an account or send the contact without providing it. Which data is collected can be seen from the respective input forms. We use the data you provide in accordance with Art. 6 Para. 1 S. 1 lit. b DSGVO for the purpose of processing the contract and dealing with your enquiries. After complete processing of the contract or deletion of your customer account, your data will be restricted for further processing and deleted after expiry of the retention periods under tax and commercial law, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration. The deletion of your customer account is possible at any time and can be done either by sending a message to the contact option described below or via a function provided for this purpose in the customer account.

3. data transfer

In order to fulfil the contract in accordance with Art. 6 para. 1 p. 1 lit. b DSGVO, we pass on your data to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods. Depending on which payment service provider you select in the ordering process, we pass on the payment data collected for this purpose to the credit institution commissioned with the payment and, if applicable, to payment service providers commissioned by us or to the selected payment service. In some cases, the selected payment service providers also collect this data themselves if you create an account with them. In this case, you must register with the payment service provider with your access data during the ordering process. In this respect, the privacy policy of the respective payment service provider applies.

We use payment service providers that are based in a country outside the European Union. The transfer of personal data to this company only takes place within the scope of necessity for the fulfilment of the contract.

Data transfer to shipping service providers

If you have given us your express consent to do so during or after your order, we will pass on your e-mail address to the selected shipping service provider on the basis of this consent in accordance with Art. 6 Para. 1 Sentence 1 lit. a DSGVO so that the shipping service provider can contact you before delivery for the purpose of delivery notification or coordination.

You can revoke your consent at any time by sending a message to the contact option described below or directly to the shipping service provider at the contact address listed below. After revocation, we will delete your data provided for this purpose, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration.

UPS Deutschland GmbH
Görlitzer Strasse 1
41456 Neuss

E-mail advertising without newsletter registration and your right to object

If we receive your e-mail address in connection with the sale/offer of a product or service or in the context of a trade fair and you have not objected to this, we reserve the right, on the basis of Section 7 (3) of the German Unfair Competition Act (UWG), to regularly send you offers by e-mail for similar products to those you have already purchased from our range. This serves to protect our legitimate interests in addressing our customers in an advertising manner, which outweigh our interests in the context of a balancing of interests.

You can object to this use of your e-mail address at any time by sending a message to the contact option described below or via a link provided for this purpose in the advertising e-mail, without incurring any costs other than the transmission costs according to the basic rates.

The newsletter is sent as part of processing on our behalf by a service provider to whom we pass on your e-mail address for this purpose.

This service provider is located within a country of the European Union or the European Economic Area.

Postal advertising and your right to object

In addition, we reserve the right to use your first and last name as well as your postal address for our own advertising purposes, e.g. to send you interesting offers and information about our products by post. This serves to protect our legitimate interests in addressing our customers in an advertising manner in accordance with Art. 6 Para. 1 S. 1 lit. f DSGVO.

5. use of data for payment processing

Credit assessment

If we make advance payments, e.g. in the case of purchase on account, it is necessary for the conclusion of the contract in accordance with Art. 22 Para. 2 lit. a DSGVO to obtain information on identity and creditworthiness from service companies specialising in this area (credit agencies). For this purpose, we transmit your personal data required for a credit assessment to the following company(ies):

Creditreform Boniversum GmbH
Hellersbergstraße 11
41460 Neuss

Appropriate measures to protect your rights, freedoms and legitimate interests will be taken into account. You have the possibility of expressing your point of view and contesting the decision by contacting the company as described below. After the contract has been fully processed, your data processed for this purpose will be deleted, unless you have expressly consented to further use of your data or we reserve the right to use data in a way that goes beyond this, which is permitted by law and about which we inform you in this declaration.

6 Cookies and web analysis

In order to make the visit to our website attractive and to enable the use of certain functions, to display suitable products or for market research, we use so-called cookies on various pages. This serves to protect our legitimate interests in an optimised presentation of our offer, which outweigh our interests in the context of a balancing of interests in accordance with Art. 6 para. 1 p. 1 lit. f DSGVO. Cookies are small text files that are automatically stored on your terminal device. Some of the cookies we use are deleted at the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your end device and enable us to recognise your browser on your next visit (persistent cookies). You can find out how long they are stored in the overview in the cookie settings of your web browser. You can set your browser in such a way that you are informed about the setting of cookies and decide individually about their acceptance or exclude the acceptance of cookies for certain cases or in general. Each browser differs in the way it manages cookie settings. This is described in the help menu of each browser, which explains how you can change your cookie settings. You can find this for each browser under the following links:
Internet Explorer™: http://windows.microsoft.com/de-DE/windows-vista/Block-or-allow-cookies
Safari™: https://support.apple.com/kb/ph21411?locale=de_DE
Chrome™: http://support.google.com/chrome/bin/answer.py?hl=de&hlrm=en&answer=95647
Firefox™ https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
Opera™ : http://help.opera.com/Windows/10.20/de/cookies.html

Not accepting cookies may limit the functionality of our website.

Use of Google (Universal) Analytics for web analysis

This website uses Google (Universal) Analytics, a web analytics service provided by Google LLC (www.google.de), for website analysis. This serves to protect our legitimate interests in an optimised presentation of our offer, which outweigh our interests in the context of a balancing of interests, in accordance with Art. 6 (1) p. 1 lit. f DSGVO. Google (Universal) Analytics uses methods that enable an analysis of your use of the website, such as cookies. The automatically collected information about your use of this website is usually transferred to a Google server in the USA and stored there. By activating IP anonymisation on this website, the IP address is shortened before transmission within the Member States of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. The anonymised IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. After the end of the purpose and the end of the use of Google Analytics by us, the data collected in this context will be deleted.

Google LLC has its headquarters in the USA and is certified under the EU-US Privacy Shield. A current certificate can be viewed here. Based on this agreement between the USA and the European Commission, the latter has determined an adequate level of data protection for companies certified under the Privacy Shield.

You can prevent the collection of the data generated by the cookie and related to your use of the website (incl. your IP address) to Google as well as the processing of this data by Google by downloading and installing the browser plugin available under the following link: http://tools.google.com/dlpage/gaoptout?hl=de.

As an alternative to the browser plug-in, you can click this link to prevent Google Analytics from collecting data on this website in the future. This will place an opt-out cookie on your terminal device. If you delete your cookies, you must click the link again.

7. contact options and your rights

As a data subject, you have the following rights:

• Pursuant to Art. 15 DSGVO, the right to request information about your personal data processed by us to the extent specified therein;
  
• pursuant to Art. 16 DSGVO, the right to demand the correction of incorrect or incomplete personal data stored by us without delay;
  
• in accordance with Article 17 of the GDPR, the right to request the erasure of your personal data stored by us, unless further processing is necessary for the exercise of the right to freedom of expression.
  
• - for the exercise of the right to freedom of expression and information;
  
• - to comply with a legal obligation; - for reasons of public interest; or
  
• - for the assertion, exercise or defence of legal claims; or is necessary;
  
• in accordance with Art. 18 DSGVO, the right to request the restriction of the processing of your personal data, insofar as
  
• - the accuracy of the data is disputed by you;
  
• - the processing is unlawful, but you object to its erasure;
  
• - we no longer need the data, but you need them to assert, exercise or defend legal claims, or
  
• - you have objected to the processing
  
• in accordance with Art. 21 DSGVO; pursuant to Art. 20 DSGVO, the right to receive your personal data that you have provided to us in a structured, commonly used and machine-readable format or to request that it be transferred to another controller;
  
• pursuant to Art. 77 DSGVO, the right to complain to a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or workplace or our company headquarters for this purpose.

If you have any questions about the collection, processing or use of your personal data, or if you would like to request information, correct, block or delete data, revoke consent given or object to a particular use of data, please contact us directly using the contact details in our imprint.

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Right of objection

Insofar as we process personal data as explained above in order to safeguard our legitimate interests which prevail within the framework of a balancing of interests, you may object to this processing with effect for the future. If the processing is carried out for direct marketing purposes, you can exercise this right at any time as described above. If the processing is carried out for other purposes, you only have the right to object on grounds relating to your particular situation.

After you have exercised your right to object, we will no longer process your personal data for these purposes unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or if the processing serves to assert, exercise or defend legal claims.

This does not apply if the processing is for direct marketing purposes. Then we will not further process your personal data for this purpose.

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Our offer is only directed at entrepreneurs in the sense of §14 BGB (German Civil Code). All prices are net prices plus VAT. The minimum order value is 25 euros net.

Complaints: The delivery is to be checked by the buyer immediately after receipt for completeness, correctness and damage. Complaints must be made to us in writing no later than eight (8) days after receipt of the delivery. Otherwise, the delivery shall be deemed to have been accepted. Damage caused by transport must be reported to the carrier and to us in writing immediately after receipt of the goods.